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learner experience

This is our favourite page on the website. The page where we stop talking, and let our Learners take over. So you can find out what it's really like to train with us...

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There's a number of ways we invite feedback from those who have trained with us:

  1. Learner Voice 

  2. Facebook & Google Reviews

  3. Evaluation forms

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Learner voice is a round-table discussion we host once a month with current Learners.

Here's some of their asks and the actions we've taken in response:

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Cycling Teesside Hub Learners asked for a safe space to leave their bike

✔️We brought and installed a bike rack

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Learners asked for oat milk to be available at our free tea and coffee station

✔️So now it is​

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With an ever expanding team, Learners asked if we could provide a picture board of all the people they're likely to meet

✔️The team were happy to pose, and you can now find a Team Board at each Hub

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Learners at our Teesside Hub asked for a greater choice of workshops alongside their main pathway choice

✔️In April 2024, we introduced 'My Workshop Choices' so Learners could self-direct their learning to gain practical skills for work and life

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Learners were saying they were cold in the carpentry workshop...

✔️So we upgraded

SMALL CHARITY

BIG IMPACT*

*for actual scale, hold screen 1cm from nose

"Felt supported, not just another course where you get passed from pillar to post. They go beyond expectations and I really enjoyed the format of practical and theory."

Quotes from Learner evaluation forms

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